LGU-Kalibo Launches Citizen’s Charter to Improve its Services

by TERENCE T. TORIANO

The Municipality of Kalibo presented what could be the first Citizen’s Charter formulated in the Province of Aklan this July 24, 2009 at the Social Hall of the Municipal Building. Like its forerunner, it will be the very first Service Guide Handbook in Region VI. The Civil Service Commission, Region VI has acknowledged it to be.

The Citizen’s Charter is a standard service guide handbook for elected and appointed officials, key officers, casual and job order employees in order to enhance its service and fast track its processing time for the best interest of the Kalibonhons.

Kalibo Mayor Raymar A. Rebaldo, in his remarks, pointed out that the Citizen’s Charter will serve as a model for other local government units to begin the formulation in their respective municipalities.

The presentation of the Citizen’s Charter was witnessed by the education and business sectors, civil society, barangay officials, Vice Mayor Nilda Tambong and some members of the media, and the heads of offices and LGU-Kalibo.

The presentation ended with a closing remark by SB member Mark Quimpo. He reminded all government workers that it is their responsibility to provide the right and prompt service to the Kalibonhons, and the clients to the best of their ability. /MP