Saturday, May 19, 2007

GSIS e-Card Is A Disservice To Retired State Employees

By Ambrosio R. Villorente

Picture above shows GSIS members and pensioners fall in line to activate their e-Cards at the GW@PS kiosk located at the ground floor of the Aklan Provincial Capitol building, Estancia, Kalibo. e-Card is necessary for all GSIS members to transact business with the GSIS and for the GSIS pensioners to withdraw their monthly pensions. However, the use of this e-Card causes so much pain to the pensioners who are in a twilight of their lives.
Note this 86 years old man who falls in line to have his e-Card activated. The process seems simple but it took too much time to fall in line. The card activation process is of four steps but experience shows the process is repetitious because most of the time it resulted to unsuccessful validation.
The e-Card will be activated within 24 hours after validation. Believing that a pensioner can be able to withdraw his money after validation, a pensioner proceeds to an ATM booth to withdraw his money only to be frustrated. He needs to file a request with the GSIS office so that his pension will be released. It will take at least another 15 days before his pension money is made available in a bank.
It appears that instead of promoting decent and joyful life for the retired state officials and em-ployees, the GSIS is making it hard and painful for them to spend the remaining parts of their lives. /MP

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