The Commission on Higher Education (CHED) chose the Aklan State University (ASU) as one of its recipients in building up call centers in selected state colleges and universities all over the Philippines.
CHED expects its project to be fully operational within a year. It will be a very profitable business proposition. They also believed that ASU is an ideal setup for a call center where they can regularly get fresh supply of graduates.
CHED sent its Technical Working Group (TWG) on the establishment of call centers in ASU last July 14, 2006. The team was composed of four personnel from CHED, namely; Engineers Fernandita Calimlim, Luisito Unicruz, Jose Escolo and Geraldine Y. Pocani. The construction of infrastructure facilities in ASU, which has at least twenty five (25) seating capacity, is now going on.
ASU, on the other hand, will train its faculty members for English Proficiency and Personality Development in partnership with the John F. Kennedy (JFK) Center Foundation. The trained faculty will then train prospective call center agents.
According to Dr. Roberto L. Saladar, ASU Information Communication and Technology (ICT) Director, the putting up of a call center in the university will provide opportunity and employment for the Akeanons in general. He added that this set up will not only benefit the people but the company as well, since call center agents usually stay with one company for at least four months and then move on to look for better job opportunities. The ASU’s plan to continuously train call center agents will amply supply the demand for the said job./ACRelingo & MSAcoritay, ASU-ECS /MP mailto:madyaas_pen@yahoo.com
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